Decide your limits before starting
Set a time limit and choose a stopping point before opening a game. If a mode involves spending, decide what you can afford to lose without affecting essential expenses. A limit should remain a limit even after an unexpected result.
Do not chase losses
Trying to recover a previous loss by increasing spending or extending a session can make the situation worse. Stop when your limit is reached. Do not borrow money, use essential funds or treat play as a source of income.
Build breaks into your routine
- Keep track of session time rather than relying on how long it feels.
- Take a break between sessions and avoid playing when tired or upset.
- Keep work, study, sleep and personal commitments outside game time.
- Do not let a promotional deadline pressure you into a decision.
Recognise when to step away
Repeatedly exceeding limits, hiding activity, borrowing to play or finding it difficult to stop are signs to take a longer break. Speak with someone you trust and seek appropriate professional support if play is affecting your wellbeing.
Account controls
Check the app for any available session, spending or account controls. Ask support about pause or closure options when you want to stop. Do not assume that uninstalling the app closes an account.
Eligibility comes first
Use only modes you are eligible to access. Review age and availability guidance and the current terms. Contact customer support for account-control questions.
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